Non-discrimination

Salem Human Services, LLC complies with applicable federal and Pennsylvania civil rights laws. We do not exclude people or treat them differently because of race, color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender identity or expression, disability, or limited English proficiency.

Help we provide at no cost

• Communication supports for people with disabilities, such as written communication, visual aids, and qualified sign language interpreters
• Language assistance for people whose primary language is not English

To request help, call (717) 330-1742 (Pennsylvania Relay: 711).

If you believe you were treated unfairly

You can file a complaint with us directly by calling(717) 330-1742 or emailingsimeon@salemhumanservices.com. Complaints can be verbal or written. You will not be retaliated against for filing one.

You also have the right to file a complaint with:

• Pennsylvania Department of Human Services, Bureau of Equal Opportunity — Room 225, Health and Welfare Building, P.O. Box 2675, Harrisburg, PA 17105-2675. Phone(717) 787-1127, PA Relay 711. EmailRA-PWBEOAO@pa.gov.
• U.S. Department of Health and Human Services, Office for Civil Rights — online atocrportal.hhs.gov, or by phone at 1-800-368-1019 (TDD 1-800-537-7697).

For concerns about waiver services, you may also contactLancaster County BHDS at (717) 399-7355 or ODP Customer Service Line at 1-888-565-9435.